“Hacking” Crashes our Website…

As many of you will have noticed, the availability of our website has been patchy over the last couple of days – and it’s set to go off again as we work to get round the problems.

According to our web hosting company, the physical server on which our site is hosted has been hacked, and is now being remotely-controlled to launch attacks on other computers. This has resulted in the hosting company shutting the server down, and all the web sites on it – it’s not just us…

However, the same server stopped responding yesterday, and the company said that an “upgrade” needed to be installed – which it was, and now, this…

This may mean that the fault may lie with the hosting company, and possible questionable upkeep and administration of their servers. The hosting company should have been able to prevent any outside infiltration, and also bring the websites on a compromised server back on line with a simple switch-over… Our web hosting company is one of the biggies, and none of this should have happened – there are many questions to be answered, and we’ll bring you the benefit of our experience.

Unfortunately, all this has delayed our shipping orders placed on the store, for which we apologise profusely, but this situation has been completely beyond our control. Please bear with us as we recover.

We are now making preparations to circumvent such problems in the future.